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our oath to privacy

Last updated: November 2025

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This Privacy Policy describes how The Chaotic Company Inc., operating as Chaotic Studios, collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our community.

By browsing or purchasing from our site, you consent to the practices outlined below.

1. The Keeper of Data

All personal information is collected and managed by The Chaotic Company Inc., based in King City, Ontario, Canada.
We may be reached at We.R.Chaotic@gmail.com for any questions or concerns.

2. Information We Collect

We only collect information that helps us serve you better. This may include:

  • Account & Order Details: name, email, shipping/billing address, phone number.

  • Payment Information: processed securely through third-party gateways such as PayPal, Wix Payments, or Stripe (we do not store credit card numbers).

  • Technical Data: cookies, browser type, IP address, and device information to improve site performance.

  • Marketing Preferences: newsletter sign-ups, event participation, or reward program membership.

  • User-Generated Content: comments, reviews, or social tags associated with Chaotic Studios.

3. How We Use Your Information

We use collected data to:

  • Process and fulfill your orders.

  • Communicate order updates, shipping information, or customer service replies.

  • Manage your Chaos Rewards membership.

  • Send marketing or promotional updates (only if you opt in).

  • Improve website design, security, and user experience.

We will never sell, rent, or trade your personal information to outside parties.

4. Cookies & Tracking Scrolls

Our website uses cookies — small data scrolls that help remember preferences and enhance navigation.
You can disable cookies through your browser, though some features may not function properly without them.

5. Third-Party Services

We rely on reputable partners to help operate smoothly:

  • Wix — site hosting and analytics.

  • PayPal / Wix Payments — payment processing.

  • Canada Post / Chit Chats — order shipping and tracking.
    Each of these third parties maintains its own privacy standards, which may differ from ours.

6. Data Security

We take reasonable measures — both digital and physical — to guard your information from unauthorized access, alteration, or destruction.
Despite our best efforts, no online transmission can be guaranteed 100% secure. You share information at your own risk, as with any online transaction.

7. Your Rights

Under Canadian and international data laws, you may:

  • Request a copy of your personal data we hold.

  • Ask for corrections to inaccurate information.

  • Withdraw consent for marketing communications.

  • Request deletion of your account (unless required for recordkeeping or legal obligations).

8. Retention & Storage

We retain order records and essential data as long as necessary for tax, warranty, and business purposes.
Inactive accounts or newsletter subscriptions may be purged after long-term inactivity.

9. International Adventurers

By ordering from outside Canada, you consent to your information being processed and stored in Canada, where data protection laws may differ from your home country.

10. Updates to This Policy

We may update this Privacy Policy as our operations evolve. The most recent version will always be available on our website.

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Questions or Concerns?

Reach us at:
The Chaotic Company Inc.
King City, Ontario, Canada
We.R.Chaotic@gmail.com

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